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Everyone’s a winner with Enrolmy’s NSW Voucher feature

By Katie Rickson

When the New South Wales Government launched the Active Kids program in January 2018, they wanted to get more kids involved in local sports and do something to reduce childhood obesity and other health challenges.  

The following year, in January 2019, they launched the Creative Kids program to get more kids enjoying creative or cultural activities. Time and time again, studies reinforce the importance of letting children explore their creativity and cultural identity. It’s about finding an activity that not only sparks joy, but stretches their imagination and decision-making abilities, and has a positive impact on how they think, feel and relate to others. 

By giving families a helping hand towards membership costs or fees with an approved provider, the schemes are designed to make active and creative recreation more accessible. 

At the same time, both schemes are designed to support local businesses by increasing enrolment numbers for approved activity providers. 

 

Enrolmy supports these initiatives

We love the idea of helping more kids get active, get outdoors, and enjoy the experience of being in a team when it might have otherwise been out of their reach. 

From sporting pursuits to swimming lessons, structured fitness to dance, the Active Kids program provides: 

“two $100 vouchers for parents, guardians and carers of school-enrolled children to use towards sport and active recreation costs each year.”


It’s also easy for us to get behind the Creative Kids scheme, when the activities that qualify are fascinating, modern and cater for a huge variety of interests. Think debating to slam poetry, fashion design to robotics, game design to parkour. And much more.

Under the Creative Kids scheme, parents, guardians and carers can: 

“apply for a voucher with a value of up to $100 per calendar year for each student aged 4.5 to 18 years old enrolled in school.”





But why are so many providers grumpy? 

Because it’s turned into an admin nightmare. Up until now, the burden of inputting hundreds of voucher details, adjusting invoices, asking for more information from parents, checking the validity of the vouchers and finalising attendance has fallen on their shoulders. Email vouchers have clogged up their inbox too and it’s increased the amount of to-ing and fro-ing between parents. 

 

It wasn’t provider friendly 

Some providers have complained to us that they were spending hours managing this extra workload. One sports club provider said: 

“It would take two hours every working day, for ten weeks to process 200 customer vouchers.”

 

We know that some have rejected the vouchers altogether. They don’t want to have a bar of it because it’s messy and just another thing that takes their focus away from creating and managing awesome activities that benefit our kids.

Worst of all, we know providers felt alone in this. They had no systems to help them take away this unnecessary stress. 

At Enrolmy, we thought this was wrong on so many levels. We listened and we’ve done something about it. 

 

That’s why we’ve developed the Active Kids and Creative Kids voucher feature 

From August 2020, if you’re a NSW provider, our new feature can make your life so much easier. Here’s how:

 

  1. When parents, guardians or carers book their kids into an activity, they also input the voucher code – this is similar for many booking or ecommerce platforms, so they’re likely to be comfortable with this step. 

  2. A credit note is automatically created at the time of booking – the parents get invoiced the cost of the activity minus $100.

  3. The voucher details are automatically saved on Enrolmy so you don’t have to spend your time doing unnecessary data entry. 

  4. When it’s time to check the validity of the vouchers, you simply copy and paste the voucher number into the government website. Copying and pasting reduces the risk of human error that comes from manual data entry, like transposing digits.  

  5. If the voucher is valid, great. All you need to do is click ‘confirm’ and your job is done. Attendance details are automatically updated.

  6. If the voucher is invalid or has already been used, click the reject button and a new invoice will automatically be generated and the parents notified. 

 

We can’t make any guarantees, but we do expect that most parents will not try to use a voucher more than once. This should mean that you don’t need to use the reject button very often. But it’s there if you need it and it’s designed to be simple. We also expect it will reduce the back and forth communication that you need to have with families.

 

A streamlined process makes these vouchers attractive 

By making things much easier and faster, parents are encouraged to apply for vouchers, more kids can participate in activities that invigorate their bodies and minds, and providers get their time back. 

It’s a win-win-win.

 

Extra support for Covid-hit providers  

Covid has been a kick in the teeth for many providers. But thanks to $1 million from the NSW Government, if you’re an eligible Creative Kids provider, you can access up to $5,000 in digital adaptation grants to help you offer your creative learning activities online. For more details and to apply visit.

 

You’re invited to join Enrolmy 

Whether you’re in New South Wales, New Zealand or further afield, we love supporting providers around the world to deliver high-quality activities that keep kids active and creative.      

Experience how Enrolmy can help you fulfil your potential through fast, easy and magical, end-to-end software.

 

 

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